SHIPPING
We ship orders on business days only.
We use Royal Mail Standard Shipping (3-5 business days).
We are currently unable to ship outside of the UK.
Standard Shipping Charge is £4.99 (or free for orders over £149.99).
RETURNS
We offer free returns.
- Returns must be made within 30 days of your delivery date.
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All merchandise must be unwashed and unworn with the original tags attached and original packaging.
Online returns:
- Please include your order number in the return parcel.
- All garments are subject to inspection.
- Once we receive your return at our warehouse, it will take 3-5 business days to process your refund.
- Funds will then be credited back to your original method of payment.
Click here to return an item online.
In store returns:
- Online orders and in store purchases can both be returned in store
- To return an item in store, please have your order number to hand
EXCHANGES
We currently do not offer exchanges. If you want to exchange for another size, colour or style, please place a new order.
ISSUES
If you have any issues with your order, such as delays, wrong deliveries or faulty products, please send us an email to customercare@runlimited.co, or use our contact form.
We are happy to help you!
